Privacy Policy

This web site is owned and operated by Heka Group and will be referred to as “We”, “our”
and “us” in this Internet Privacy Policy. By using this site, you agree to the Internet Privacy
Policy of this web site (“the web site”), which is set out on this web site page. The Internet
Privacy Policy relates to the collection and use of personal information you may supply to us
through your conduct on the web site.

We reserve the right, at our discretion, to modify or remove portions of this Internet Privacy
Policy at any time. This Internet Privacy Policy is in addition to any other terms and
conditions applicable to the web site. We do not make any representations about third party
web sites that may be linked to the web site.

We recognise the importance of protecting the privacy of information collected about visitors
to our web site, in particular information that is capable of identifying an individual
(“personal information”). This Internet Privacy Policy governs the manner in which your
personal information, obtained through the web site, will be dealt with. This Internet Privacy
Policy should be reviewed periodically so that you are updated on any changes. We welcome
your comments and feedback.

Personal Information

  1. Personal information about visitors to our site is collected only when knowingly and
    voluntarily submitted. For example, we may need to collect such information to provide
    you with further services or to answer or forward any requests or enquiries. It is our
    intention that this policy will protect your personal information from being dealt with in
    any way that is inconsistent with applicable privacy laws in Australia.

    Use of Information

  2. Personal information that visitors submit to our site is used only for the purpose for
    which it is submitted or for such other secondary purposes that are related to the
    primary purpose, unless we disclose other uses in this Internet Privacy Policy or at the
    time of collection. Copies of correspondence sent from the web site, that may contain
    personal information, are stored as archives for record-keeping and back-up purposes


  3. Apart from where you have consented or disclosure is necessary to achieve the purpose
    for which it was submitted, personal information may be disclosed in special situations
    where we have reason to believe that doing so is necessary to identify, contact or bring
    legal action against anyone damaging, injuring, or interfering (intentionally or
    unintentionally) with our rights or property, users, or anyone else who could be harmed

    by such activities. Also, we may disclose personal information when we believe in
    good faith that the law requires disclosure.

  4. We may engage third parties to provide you with goods or services on our behalf. In
    that circumstance, we may disclose your personal information to those third parties in
    order to meet your request for goods or services.


  5. We strive to ensure the security, integrity and privacy of personal information
    submitted to our sites, and we review and update our security measures in light of
    current technologies. Unfortunately, no data transmission over the Internet can be
    guaranteed to be totally secure.
  6. However, we will endeavour to take all reasonable steps to protect the personal
    information you may transmit to us or from our online products and services. Once we
    do receive your transmission, we will also make our best efforts to ensure its security
    on our systems.
  7. In addition, our employees and the contractors who provide services related to our
    information systems are obliged to respect the confidentiality of any personal
    information held by us. However, we will not be held responsible for events arising
    from unauthorised access to your personal information.

    Collecting Information from Users

  8. Cookies and Applets
    We use cookies to provide you with a better experience. These cookies allow us to
    increase your security by storing your session ID and are a way of monitoring single
    user access.
    This aggregate, non-personal information is collated and provided to us to assist in
    analysing the usage of the site.

    Access to Information

  9. We will endeavour to take all reasonable steps to keep secure any information which
    we hold about you, and to keep this information accurate and up to date. If, at any time,
    you discover that information held about you is incorrect, you may contact us to have
    the information corrected.
  10. In addition, our employees and the contractors who provide services related to our
    information systems are obliged to respect the confidentiality of any personal
    information held by us.

    Links to other sites

  11. We provide links to Web sites outside of our web sites, as well as to third party Web
    sites. These linked sites are not under our control, and we cannot accept responsibility
    for the conduct of companies linked to our website. Before disclosing your personal
    information on any other website, we advise you to examine the terms and conditions
    of using that Web site and its privacy statement.

    Problems or questions

  12. If we become aware of any ongoing concerns or problems with our web sites, we will
    take these issues seriously and work to address these concerns. If you have any further
    queries relating to our Privacy Policy, or you have a problem or complaint, please
    contact us.
  13. For more information about privacy issues in Australia and protecting your privacy,
    visit the Australian Federal Privacy Commissioner’s web site;

    This Privacy Policy has been specifically drafted for and provided to Heka Group